How to configure SquaredUp DS to use a proxy

If you use a proxy server you may get an error when activating SquaredUp DS or configuring an OAuth Web API provider.

This provider has not been authorized (or there is an error with its configuration)

You need to configure SquaredUp DS to use the proxy, as described below. This will configure SquaredUp DS to use the proxy settings from Internet Explorer. For more information see the defaultProxy element article from Microsoft.

Adding a proxy to the web.config

You will need to connect to your SquaredUp server (How to connect to your SquaredUp server).

1. Find the web.config file located in the SquaredUp DS folder.

   Where to find the SquaredUp folder

   Name of the SquaredUp folder

   The default name of the SquaredUp folder is SquaredUp for v6 and above.

   For v5 it is SquaredUpv5.

   Location of the SquaredUp folder

   If you deployed SquaredUp DS via the Azure or AWS Marketplace:

   The default location for the SquaredUp folder is F:\SquaredUpv[Version Number].
   For v5 it is F:\SquaredUpv5.

   If you installed SquaredUp DS using the installer:

   A custom location may have been chosen during the installation.

   The default location for the SquaredUp folder is C:\inetpub\wwwroot\SquaredUp

   For v5 it is C:\inetpub\wwwroot\SquaredUpv5.

   Create a backup of the web.config file by copy and pasting the file to a different location.Open the original web.config file with Notepad.

2. Add the following XML snippet under the <configuration> section of the web.config file:
   Copy

   <system.net>
    <defaultProxy enabled="true" useDefaultCredentials="true">
      <proxy usesystemdefault="true" />
    </defaultProxy>
   </system.net>

3. If your proxy uses Active Directory for authentication, the responsible team will need to give your SquaredUp DS application pool user(s) access. For more information about identifying the SquaredUp DS application pool identity for each of your SquaredUp servers see How to check and modify the application pool identity.